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About Us

Our health our responsibility

Toi Te Ora -  Public Health Service works innovatively and professionally to promote, protect and improve the health of people in our communities.

We are a service of the Bay of Plenty District Health Board – Hauora a Toi - whose funding comes from the Ministry of Health.  We also operate in the Lakes District for the Lakes District Health Board.

‘Toi Te Ora’ suggests the idea of enduring well being.  ‘Toi’ is the name of a celebrated ancestor in the Eastern Bay of Plenty, and ‘Ora’ is to be alive, well and healthy.

Our Vision

Healthy thriving communities - Kia Momoho Te Hapori Oranga

Our Mission

Enabling communities to achieve good health and independence and ensure access to high quality services.

Our mission is to achieve health and well being for all through leading, developing, championing and implementing collective public health action.

Our Key Health Outcomes

Positively influencing population health through:

  • Healthy children, youth and families
  • Healthy, independent and dignified ageing
  • Healthy Maori
  • Health and independence for people with disabilities
  • Improved health and independence for people with chronic conditions
  • Healthy equity

Our Values

  • Cultural
    We will acknowledge, preserve and promote mana atua, mana tupuna, mana whenua and mana tangata.
  • Accountability
    We are accountable to our communities and the government.
  • Collaboration
    We will work with others and value the contribution we all make.
  • Flexibility
    We will allow for the variation in needs and solutions required for different communities.
  • Integrity
    We will be honest, forthright and open in our transactions, planning and deliberations.
  • Good employer
    We will be a good employer by building relationships of mutual trust and respect with staff. We will strive to become an employer of choice.
  • Evidence-based
    We will ensure all decisions are based on information as to what works, when, for whom and by whom.
  • Knowledge
    We will work with others to build and share knowledge.